FAQ

Frequently asked questions

Is the balms safe to use for people with sensitive skin?


Yes, all our balms is tried & tested to be safe to use in sensitive skin. If however in the unlikely event of an adverse event please contact your health care provider.




Is the products safe to use in diabetic patients?


Yes they are, but NOT the Corn and Cal balm.




Is the products safe to use in babies?


Yes, but not the Corn & Cal, Drawing & healing balm.




Is the products returnable?


Yes, in the unlikely event of any adverse effect that is directly related to our product we will offer full refund. Also if the product should be faulty or damaged in the courier process a full refund will be offered.




How can order my Ubuntu product?


We can courier your product, post it via post office or you can pick up in store at your major pharmacies.




What is the storage conditions for my Ubuntu product?


All our products must be kept in a cool dry place below 25 degrees celcius.




If I have a problem with my Ubuntu product or not sure how to use it?


Ubuntu products are handmade by a pharmacist so if you have any health related queries about the product please contact us imediately.





  • Facebook Basic Black
  • Black Instagram Icon
Join Our Mailing List

© 2019 by Ubuntu Traditional Balms.